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Datadog Onboarding & Configuration — True Scan Lab Machines

Datadog Onboarding & Configuration — True Scan Lab Machines

1. Purpose

To provide a standardized procedure for onboarding True Scan lab machines into Datadog, ensuring consistent monitoring, logging, APM, and security visibility.

2. Scope

Applies to all Windows-based True Scan lab machines requiring Datadog Agent installation and configuration.

3. Audience

IT Support Teams, Infrastructure Teams, Monitoring Teams

4. Prerequisites

- Administrator access
- Network / internet connectivity
- Valid Datadog API Key
- Datadog Agent installer
- Remote access capability
- Device added to True Scan host (if applicable)

5. Procedure

5.1 Verify Device Status

  • Confirm device is added to True Scan host
    • Ensure device shows Online status
    • If offline, check network and permissions

5.2 Remote Access & Cleanup

  • Connect remotely to the device
    • Open Task Manager
    • End PX-ray and Load applications if running

5.3 Computer Renaming (Mandatory)

  • Rename using format: TS <Device Number> (Example: TS 46)
    • Select Restart Later
    • Changes apply after restart

    Optional PowerShell (Admin):
    Rename-Computer -NewName "TS 46" -Restart

5.4 Installation Folder Preparation

  • Do not store installer on Desktop
    • Move installation folder to D:\ drive

5.5 Datadog Agent Installation

  • Verify agent not already installed
    • Run installer from D:\ drive
    • Complete installation
    • Confirm Datadog Agent service is running

5.6 Restart Device

Restart to apply computer name change and installation updates.

6. Configuration

6.1 Configuration Path

C:\ProgramData\Datadog\Installer\managed\datadog-agent\stable

6.2 Agent Configuration (datadog.yaml)

  • Configure valid API key
    • Enable APM
    • Enable logs
    • Enable process monitoring
    • Configure proxy if required

6.3 System Probe Configuration (system-probe.yaml)

  • Network monitoring
    • Service discovery
    • Runtime security
    • HTTP monitoring

6.4 Apply Configuration Changes

Restart Datadog Agent service:
net stop datadogagent
net start datadogagent

Check status:
datadog-agent status

7. Validation

After restart, verify:
• Machine is online
• Correct hostname (TS format)
• Agent service running
• Logs collected
• APM active
• Device visible in Datadog dashboard

8. Troubleshooting

Device not visible — Verify service, API key, connectivity
Logs missing — Ensure logs enabled
APM not working — Check configuration and firewall ports
Configuration errors — Validate YAML syntax
Device offline — Ensure system powered on