Datadog Onboarding & Configuration — True Scan Lab Machines
Datadog Onboarding & Configuration — True Scan Lab Machines
1. Purpose
To provide a standardized procedure for onboarding True Scan lab machines into Datadog, ensuring consistent monitoring, logging, APM, and security visibility.
2. Scope
Applies to all Windows-based True Scan lab machines requiring Datadog Agent installation and configuration.
3. Audience
IT Support Teams, Infrastructure Teams, Monitoring Teams
4. Prerequisites
- Administrator access
- Network / internet connectivity
- Valid Datadog API Key
- Datadog Agent installer
- Remote access capability
- Device added to True Scan host (if applicable)
5. Procedure
5.1 Verify Device Status
- Confirm device is added to True Scan host
• Ensure device shows Online status
• If offline, check network and permissions
5.2 Remote Access & Cleanup
- Connect remotely to the device
• Open Task Manager
• End PX-ray and Load applications if running
5.3 Computer Renaming (Mandatory)
- Rename using format: TS <Device Number> (Example: TS 46)
• Select Restart Later
• Changes apply after restart
Optional PowerShell (Admin):
Rename-Computer -NewName "TS 46" -Restart
5.4 Installation Folder Preparation
- Do not store installer on Desktop
• Move installation folder to D:\ drive
5.5 Datadog Agent Installation
- Verify agent not already installed
• Run installer from D:\ drive
• Complete installation
• Confirm Datadog Agent service is running
5.6 Restart Device
Restart to apply computer name change and installation updates.
6. Configuration
6.1 Configuration Path
C:\ProgramData\Datadog\Installer\managed\datadog-agent\stable
6.2 Agent Configuration (datadog.yaml)
- Configure valid API key
• Enable APM
• Enable logs
• Enable process monitoring
• Configure proxy if required
6.3 System Probe Configuration (system-probe.yaml)
- Network monitoring
• Service discovery
• Runtime security
• HTTP monitoring
6.4 Apply Configuration Changes
Restart Datadog Agent service:
net stop datadogagent
net start datadogagent
Check status:
datadog-agent status
7. Validation
After restart, verify:
• Machine is online
• Correct hostname (TS format)
• Agent service running
• Logs collected
• APM active
• Device visible in Datadog dashboard
8. Troubleshooting
Device not visible — Verify service, API key, connectivity
Logs missing — Ensure logs enabled
APM not working — Check configuration and firewall ports
Configuration errors — Validate YAML syntax
Device offline — Ensure system powered on